Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
Where are Harber London products made?
All our products are handcrafted by skilled artisans in Spain. We use premium Full Grain leather and sustainable materials to ensure every piece meets our high standards of quality and durability.
What is your return policy?
We offer a 60-day return policy for all unused items in their original packaging. Please note that personalized or bespoke items are non-returnable unless they arrive damaged.
Do you offer international shipping?
Yes, we ship worldwide. We provide free standard shipping on orders over a certain value, and express shipping options are available at checkout for faster delivery.
How should I care for my leather product?
To maintain the beauty of your leather goods, avoid prolonged exposure to direct sunlight or moisture. We recommend using a high-quality leather conditioner once every few months to keep the leather supple.
Are your products covered by a warranty?
Every Harber London product comes with a one-year warranty against manufacturing defects. This covers issues with stitching, hardware, and construction under normal usage conditions.
Can I personalize my order?
Yes, we offer laser engraving services on a wide range of our products. You can add initials or a short message to make your leather accessory truly unique.